Overview

Empower your managers and team leads to turn feedback into a powerful tool for growth, alignment, and motivation. This training dives into the psychology of feedback, equips participants with tested models, and provides plenty of space to practice—so they feel confident delivering feedback that’s honest, useful, and well-received.

Key Focus Areas

• The true purpose of feedback: what it is and what it isn’t
• Creating a feedback culture that sticks
• Giving and receiving feedback with emotional intelligence
• Tools & models: BEAR, STAR, BIFF, and “I” messages
• How personality types affect feedback delivery
• Navigating resistance and closing the loop

Methodology

• Interactive tools
• Gamification
• Role Play
• Group Work
• Quick Implementation Formats