Overview

Learn to navigate challenging conversations with empathy and clarity. This training covers communication styles, assertiveness, active listening, and feedback techniques to improve team dynamics and collaboration.

Key Focus Areas

• Understanding different communication styles
• Developing assertive communication techniques
• Mastering active listening skills
• Providing and receiving constructive feedback
• Improving team dynamics and collaboration
• Handling difficult conversations with empathy
• Setting boundaries effectively

Methodology

• Interactive workshops
• Role-playing exercises
• Group discussions and case studies
• Practical communication drills
• Personalized feedback